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Privacy Policy


Berta Cleans Privacy Policy
Effective Date: August 1, 2024

1. Introduction

Berta Cleans („we,“ „us,“ or „our“) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy describes how we handle the information collected through our services and website for our Florida-based cleaning company.

2. Information We Collect

a. Personal Information:

  • Full Name

  • Home or Business Address

  • Telephone Number

  • Email Address

  • Payment Information (handled by third-party payment processors)

b. Non-Personal Information:

  • Device Information (e.g., browser type, IP address)

  • Usage Data (how you use our website or services)

3. How We Use Your Information

  • Service Provision: To book and perform cleaning services, process payments, and provide customer support.

  • Communication: For sending updates, service confirmations, or marketing information if you’ve opted in. To receive SMS notifications and marketing SMS from +1 877-831-7084. Reply STOP to opt out, HELP for help.

  • Improvement of Services: We analyze usage data to improve our offerings and user experience.

  • Legal Purposes: To comply with legal requirements, resolve disputes, or enforce our agreements.

4. Sharing of Information

  • Third-Party Service Providers: We share your information with vendors who assist us in service delivery, like contractors, service providers, and other third parties who are bound by confidentiality obligations.

  • Compliance with Laws: We may disclose your information to comply with legal obligations or protect our rights.

  • Business Transfers: In connection with a business transaction such as a merger or sale of company assets.

5. Data Security

We employ security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption where appropriate, but no security method is entirely foolproof.

6. Your Privacy Rights

Under Florida law, you have certain rights regarding your personal information:

  • Right to Know

  • Right to Access

  • Right to Correct

  • Right to Delete (with exceptions)

Contact us to exercise these rights.

7. Cookies and Similar Technologies

We use cookies to enhance user experience, analyze trends, administer the site, track user movements, and gather demographic information. You can disable cookies through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy. Changes take effect immediately upon posting. Please review it periodically.

10. Contact Information

For questions or to exercise your privacy rights, contact us:

Thank you very much for visiting the Berta Cleans website.